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Kevin is the owner of Big Spoon Agency, a boutique firm based in Richmond, Virginia; its focus is word-of-mouth marketing. He and his team call themselves a customer experience agency for food and hospitality brands. They accomplish that through campaign management, digital strategy, public relations, and helping with creative direction.
Their mission is to craft memorable experiences that spark and strengthen meaningful connections. Especially with our restaurant partners, they believe that starts within asking the following questions:
- What’s that experience like at the dinner table?
- How about when they walk into the restaurant?
- What about the food that’s coming out of the kitchen?